1.How can I become an authorized dealer?

→ Fill out our dealer application form or contact our sales team for more information.

2.Do you provide marketing or showroom materials?

→ Yes, we offer product catalogs, signage, digital assets, and more to support our dealer partners.

3.Do you offer drop shipping or private labeling?

→ Yes, these services are available. Contact us to discuss your business needs.

1.Where can I find spec sheets, manuals, and CAD files?

→ Product pages include downloadable documents. If you can’t find something, contact our support team.

2.Can your equipment be used in food trucks or mobile kitchens?

→ Yes, many of our compact models are suitable for mobile food operations. Verify local code compliance first.

3.What utilities are required for your equipment?

→ Each product lists its electrical, gas, or water requirements. Please consult your licensed installer.

4.How often should I clean or service my equipment?

→ We recommend regular cleaning and preventive maintenance based on usage and manufacturer guidelines.

1.Do you offer financing or leasing options?

→ Yes, we partner with financing providers to offer flexible payment plans for qualified buyers.

2.What is your warranty policy?

→ We offer a standard 1-year parts and labor warranty, and 5 years on the compressor for most refrigeration products.

3.How do I file a warranty claim?

→ Submit a claim through our support page or contact our customer service team with the model, serial number, and issue description.

4.Where can I find replacement parts?

→ Visit our [Parts & Service Portal] or contact our parts department. We stock commonly used components for quick turnaround.

5.Do you offer installation services?

→ We do not install equipment directly, but we can recommend licensed professionals in your area.

1.How long does shipping usually take?

→ In-stock items typically ship within 1–3 business days. Transit time varies by location.

2.Do you offer liftgate service or inside delivery?

→ Yes, these are available at checkout or by request. Additional charges may apply.

3.What should I do if my equipment arrives damaged?

→ Inspect your shipment upon arrival and note any damage on the delivery receipt. Contact us immediately with photos for assistance.

1.What types of commercial kitchen equipment do you offer?

→ We offer refrigeration, cooking equipment, prep tables, display cases, and more.

2.What is the difference between your equipment and residential models?

→ Commercial equipment is built for durability, larger capacity, faster recovery times, and meets regulatory codes.

3.Are your products NSF/ETL/UL certified?

→ Yes, most of our products meet major North American safety and sanitation certifications. See each product spec sheet for details.

4.Do you offer Energy Star rated products?

→ Yes, several of our models are Energy Star certified for energy efficiency.

5.Can I see or demo the equipment before buying?

→ Yes, we have showrooms and dealer partners across the country. Contact us to schedule a visit.